A Hampton Roads Plumbing & Sewer
3.6 (63 reviews)
Plumber
Review Summary
- Poor responsiveness and communication: Customers experienced delays, missed appointments, and a lack of communication from the office staff.
- Unprofessionalism: Customers reported rude behavior, a lack of timeframes, and failure to leave messages.
- Quality of work issues: Some customers reported unresolved issues, incomplete work, and potential dishonesty.
- Positive experiences: Some technicians, particularly Rico, and Ryan and Chandler, were praised for their professionalism, skill, and cleanliness.
- Contractual relationships: Concerns were raised about the company's relationship with apartment complexes and potential prioritization of those clients over individual customers.